Natural Area Rugs Testimonials
We would like to thank our customers for taking the time to comment on our efforts to provide a premium shopping experience at this, "For those who demand excellence."Thank you!
"Web site had excellent pictures and descriptions of the different types of rugs. It also had information on how to care for the rugs. They were very good in keeping us updated with the process of our order. We received our rug less than the 15 days indicated for shipping, just in time for our weekend guests. I received an email notifying me of the arrival date of our rug. I highly recommend this company and would purchase from them again."
- L.L. H.,
Discovery Bay, CA, Jun. 2004
"Web site is easy to use and provides many options and very good product illustrations. I purchased a standard rug, not a custom made one, so I cannot comment on custom service. E-mail confirmation was prompt and correct. Delivery was much faster than promised. I would definitely shop here again."
- William G.,
San Francisco, CA, Jun. 2004
"A very smooth process with a confirmation sent as soon as I made the order. Delivered within the time promised and very well wrapped."
- John S. G.,
Orleans, MA, Jun. 2004
"Shipping was quick and I am thrilled with the quality of the product. I would definately order again from this merchant."
- Karen M.,
New York, NY, Jun. 2004
"Superior customer service excellent quality and value fast free shipping."
- Gina A.,
San Jose, CA, May. 2004
"I purchased a mountaingrass area rug from this merchant -- Ordered it on a Sunday night online and it was delivered to my door (in Southern California) Wednesday afternoon!!! I was very satisfied with my purchase -- it?s a beautiful rug -- just as nice if not nicer than those available at Pottery Barn or Restoration Hardware, but for much less. Plus, the selection of sizes and binding colors is better with these guys. Overall, I saved roughly $150.00, and am very satisfied with my purchase. I could not find a lower price anywhere else, either online or in stores. Their customer service is excellent. Prior to my ultimate purchase, I ordered swatches of both the seagrass and the mountaingrass as well as two different bindings, and received them in about 2 days."
- Vincent J. B.,
San Diego, CA, May. 2004
"My rug arrived on time, and was exactly as described on the website. I was very pleased. I will definitely use this company again for my purchases."
- Kay O.,
Mt-pleasant, SC, May. 2004
"We are very happy with our purchase and the quickness in which it was shipped."
- Lori L.,
Arnold, MD, May. 2004
"The rug was of even better quality than I had anticipated! Excellent product, outstanding customer service."
- Cathee C.,
Cypress, TX, May. 2004
"I was very impressed with their customer service. The fact that they offer free samples was very helpful. When I didnt get all the samples I had asked for, I simply sent them an email and they promptly sent me a whole other package of samples. They offered free shipping, which was a great incentive, especially on such a big package as a 6x9 rug. The rug looks great and we are totally satisfied with the whole experience."
- Nora M.,
Denver, CO, May. 2004