Natural Area Rugs Testimonials
We would like to thank our customers for taking the time to comment on our efforts to provide a premium shopping experience at this, "For those who demand excellence."Thank you!
"The Internet site was very well designed with the wealth of information and the ease of use. This company impressed me from the moment I placed my order. At that point I hadnt seen the weave of the rugs anywhere in the stores, and I was nervous to buy from internet company, so I expressed my concerns in the comments field. One day later (on a weekend!!!) I received a call from Tigi??- sorry, I am not sure about spelling. She offered to send rug samples to me and , meantime ,to place the shipment on hold, until I am sure, that I like the rug samples. Though I live on the East Coast, samples were in my mailbox 3 days later, attached was a discount coupon. My credit card already was charged the full amount of purchase, but the company still credited me with the discount, when I called to confirm the order. The package arrived exactly, when the e- mail indicated it would. The rugs ( I bought 2) were packed perfectly well for the long trip from California to the East Coast, they were perfect, additional information was attached as to how to care for rugs, very thoughtful! Overall, it is one of the best experiences I had buying from Internet. People were personable, they care about their business and their customers. I will buy from this company again very soon ( I received another coupon with my shipment!)Thank you to all at the Natural Area Rugs for your good works."
Lyudmila H. Newport, RI, May. 2006
"There were a lot of selections and very good buys. The carpet came well-packaged and the product is of good quality."
Arthur M. Millbury, MA, May. 2006
"Natural Area Rugs has a great selection and outstanding quality. I am very pleased with my recent purchase. Customer service was very helpful and friendly."
Joan M F. Matlacha Isles, FL, May. 2006
"We are very impressed and pleased with the quality of the ordered product. the rug looks great....better color than i thought it would be. My husband was quite impressed how carefully the rug was wrapped and packaged and we were happy with the ease of ordering and the short amount of time it took to get here. Thank you. We will consider this option again if we need another rug."
Paul K. Sturgeon Bay, WI, May. 2006
"Quick delivery. Great products. Excellent service!"
Jennifer N. Lexington, SC, May. 2006
"A reliable store, this is a repeat purchase from them."
Karen V R. Redwood City, CA, May. 2006
"Im very happy with the process of buying, and with the rugs from the Natural Area Rugs."
Donna R. New Bedford, MA, May. 2006
"The price was great and the fact the rug was all natural (wool and cotton) was the deciding factor in purchasing this rug. When I received it and put it on the floor it was beautiful. While they said it would shed, it does very little (so far). I will order another rug from them in the future."
Myra H. Pittsburgh, PA, May. 2006
"Buying from Natural Area Rugs was very easy process. We are very pleased with our purchases, and would not hesitate to recommend this company."
Margo A. San Francisco, CA, May. 2006
"You did not meet our expectations. In fact you completely blew them away. We are not sure if we have ever been this satisfied with a purchase. The product was better than we expected. It came in less time than expected. It arrived during a rain storm and was so completed protected by unbelievable packaging that it was perfectly dry. The cost was about what we had been expecting to spend but again the quality was superior in every way to what my wife had been looking for. We would not hesitate in recommending your company to anyone. My wife is a Real-Estate broker North of Boston and she just can't stop singing your praises. In a world where just good enough is the norm you have shown that doing something better than expected is not a lost cause. Sincerely, Phil and Carolyn Sheehan"
Phillip S. Arlington, MA, May. 2006