Natural Area Rugs is a symbol of quality for 50 years

Contact Information

General Information:
info@naturalarearugs.com

Customer Service
customerservice@naturalarearugs.com

Sales:
sales@naturalarearugs.com

Website:
webadmin@naturalarearugs.com

Request Link Exchange:
links@naturalarearugs.com

Affiliate Program:
affiliate@naturalarearugs.com

30 Day Returns

Our Rugs Guarantee the Highest Standard of Elegance

At Natural Area Rugs we want you to love what you ordered. However, if something isn't right, we want to make it right. If for any reason you are not completely satisfied with your purchase, please return it. When returning items...

  • We'll give you a full refund on any item that you are not 100% satisfied with.
  • If an incorrect or damaged item was shipped to you, we will gladly issue a full refund (excludes expedited shipping) or replacement.
  • It is the customer's responsibility to arrange the shipping of our product back to our warehouse. You may send the item to our Los Angeles warehouse & manufacturing facility:

    Natural Area Rugs
    3737 S. Santa Fe Ave.,
    Vernon, CA 90058
  • You can take up to 30 days from the receipt of the item to return the merchandise. We recommend that you do not throw out packaging and/or order number information until you are sure of your complete satisfaction with your product.
  • Sale items may be returned within 30 days from the receipt of the item and we will issue a store credit.
  • Returned items must be unused and in the original packaging. Without exception, used items are NOT returnable, exchangeable or refundable. Any item(s) that comes back to us in a condition that cannot be resold as new is considered USED. NO REFUND OR EXCHANGE FOR USED ITEM. Do not fold or use tape on the surface or backing of the rug.
  • Please write the Return Authorization (RA) # with black marker on the package.
  • Custom orders (custom rugs, broadloom/wall-to-wall and custom rug pads), custom border rugs, stair treads/rugs and sisal remnants are not returnable under any circumstances.

For exchanges we ask that you contact our Customer Service department for assistance.

 

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Customer TESTIMONIALS:

"This store is always my first choice for rugs. Why? Quality and care from their service department. There are still some products today that are made at a high standard."

Linda J. Winston-salem, NC, Mar-13

Read More Testimonials...

NATURAL AREA RUGS - Buy Discount Rugs

Natural Area Rugs (NAR) is a leading source of contemporary area rugs and fine natural fiber coverings a global success at importing, manufacturing and selling high quality area rugs. We believe customer satisfaction is the cornerstone to our success. We’ll help you to experience our distinct selection and affordable prices so that you can become our next satisfied customer. We have all sorts of rugs including sisal rugs, seagrass rugs, jute rugs, shag rugs, wool rugs, contemporary rugs, carpet stair, cow hide patchwork, bamboo rugs, and more for you to choose from.

Our quality area rugs can instantly cozy up a space or establish a seating area. Home Accent rugs or carpet rugs can add delightful textures and patterns to a room or office. When it comes to decorating your home, the right accent rug in the right room can fill your whole house with style. We’ve got all your preferences covered however you like it in any style, size or shape (round rugs, oval rugs and any custom shape rugs). We also offer custom sized carpets in many fiber choices such as wool, sisal and seagrass rugs. Whatever your likings and preferences are, NAR has the selection and prices you are looking for. Every rug you buy from NAR is backed by our hassle-free in-home 30-day trial and our 110% price match guarantee. Plus shipping is always free. So come and let us give color and style to your beloved abode!