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Customer Service

Natural Area Rugs is a symbol of quality for 50 years

We go to great lengths to provide excellent customer service. Answers to common questions can be found in our Frequently Asked Questions (FAQ) section.

If you can't seem to find a suitable answer to your inquiry, you can contact us via email by completing the online form below. Please feel free to submit comments and suggestions that would help us serve you better.

Once you've completed the form, just click the send button and a member of our staff will respond to your email at the soonest possible time.

If you are interested in viewing the status of your order, click here.

 

 
 

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Customer TESTIMONIALS:

"Thank you for applying $25 off $100 order. Received the rug and love it. This is about my fourth order from your company and I have referred your web site many times. Excellent service and great merchandise. I'll be back."

S. Schwarting Summerfield, FL, Jan. 2016

"Had a great experience with Natural Area Rugs. Easy ordering, fast delivery and excellent quality. Will definitely use them again!"

I. Sugarman Charlestown, MA, Jan. 2016

"Love the rug! Arrived as expected. Looks great at a spectacular price!!"

A. Burnett Henrico, VA, Dec. 2015

"Have always been extremely satisfied With this company's products and service!"

T. Birdsall Riviera Beach, FL, Dec. 2015

"Beautiful rug. Arrived a day earlier than expected. Thank you!"

B. Hostetler Commiskey, IN, Dec. 2015

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