Customer Service

We go to great lengths to provide excellent customer service. Answers to common questions can be found in our Frequently Asked Questions (FAQ) section.

If you can't seem to find a suitable answer to your inquiry, you can contact us via email by completing the online form below. Please feel free to submit comments and suggestions that would help us serve you better.

Once you've completed the form, just click the send button and a member of our staff will respond to your email at the soonest possible time.

If you are interested in viewing the status of your order, click here.

 

 
 

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Customer TESTIMONIALS:

"I haven't had to contact customer service but everything else is so good I'll give them a 5!"

A. McCunney Media, PA, Aug. 2015

"The selections of rugs and accessories is good, the response from the service desk is quick and help, and the shipping is quick and has several options depending on what your are buying."

D. Johnson Yuma, AZ, Aug. 2015

"I now have 8 Natural area rugs, and I love them. If I had a bigger place, I'd buy more."

R. Morrill Addison, IL, Aug. 2015

"Excellent product as advertised, fast shipping, great customer service."

K. Coons San Diego, CA, Aug. 2015

"Nice product that could not be found in any stores. Reasonable prices. Fast delivery. Very Satisfied."

A. Silman Winston Salem, NC, Aug. 2015

Read More Testimonials...