Customer Service

We go to great lengths to provide excellent customer service. Answers to common questions can be found in our Frequently Asked Questions (FAQ) section.

If you can't seem to find a suitable answer to your inquiry, you can contact us via email by completing the online form below. Please feel free to submit comments and suggestions that would help us serve you better.

Once you've completed the form, just click the send button and a member of our staff will respond to your email at the soonest possible time.

If you are interested in viewing the status of your order, click here.

 

 
 

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Customer TESTIMONIALS:

"My rug was delivered very quickly and the packaging was superior. Absolutely no problems. Beautiful rug!"

M. Thorpe North Lawrence, OH, Jul. 2015

"This product has made a huge difference for my dog! Great quality and durable."

S. DeVries Almont, CO, Jul. 2015

"This was my first purchase with Natural Area Rugs and I couldn't be happier. The website was very well organized and had great photos of the products. Ordering was quick and easy. They acknowledged and shipped the order promptly. My rug was delivered in only 3 days and was packaged well. Product was exactly as described. Great value and service."

D. Blake Manhattan, KS, Jul. 2015

"The rug I ordered was exactly what I expected. Delivery was quick, rug was packaged well and ordering was simple."

L. Roberts Chapel Hill, NC, Jul. 2015

"Excellent quality & price! Definitely would recommend this company's products to a friend."

M. Kramer Mount Vernon, WA, Jul. 2015

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